Samsungs latest Care+ upgrade makes AppleCare+ look like bad value

Date:
Tue, 17 Dec 2024 12:15:18 +0000

Description:
Samsung will soon offer free repairs for cracks and chips in smartphone screens as part of its highest-tier Care Plus protection plan, ditching the prior $29 charge.

FULL STORY ======================================================================Samsung will offer zero dollar screen repairs for Galaxy phones covered with Care+ with Theft and Loss The change will ditch the current $29 charge and take effect on January 15 Samsung may be taking aim at AppleCare+, which also charges a $29 deductible for screen repairs

Samsung will soon offer free repairs for cracked and chipped smartphone screens as part of its highest tier device protection plan, a fix which currently costs $29 on top of the services regular premiums.

From January 15 onwards, Samsung Care Plus with Theft and Loss customers will be able to enjoy free screen repairs as a benefit of their coverage.

With the reveal of the rumored Samsung Galaxy S25 lineup supposedly landing
in January also, and murmurs of price hikes across the lineup, this change
may offer prospective buyers more peace of mind when protecting their investment.

Those signed up to the regular Care Plus plan will still have to pay $29 to get their cracked screen repaired, though its only the Care Plus with Theft and Loss plan thats getting this upgrade.

Samsungs Cracked Screen Repair service can be purchased to repair cracks and chips on the front and rear glass of a Galaxy phone.

And as Android Authority notes, it doesnt seem like the folding displays fitted to Samsung Galaxy Z Flip and Z Fold handsets are covered either (given how expensive even self-repair can be for folding phones , we cant say were surprised).

9to5Google notes that Samsung has been alerting customers to the upcoming change via email, and that users will automatically gain access to zero
dollar screen repairs on January 15.

The change may be a direct effort to undermine AppleCare+, the protection and repair plan sold by (wait for it) Apple.

A covered screen repair under AppleCare+ will cost $29, no matter if youre covered for theft and loss or not still much sweeter than the $279 price for an uncovered iPhone 16 or iPhone 16 Pro screen repair, which rises to $329
for iPhone 16 Plus and iPhone 16 Pro Max models.

This probably wont be enough to convert die-hard iPhone users, but it may
help to retain Galaxy users. And on the sustainability front, we have to commend anything that helps people hold onto their phones for longer.

Furthermore, its encouraging in todays climate to see the price of, well, anything decreasing Samsung seems keen to keep improving the value of Care Plus, having added unlimited battery replacements to the plan earlier this year.

Whichever brand you trust to protect your phone purchases, weve got you covered with the latest updates via our Samsung Galaxy phones coverage and iPhone coverage. You might also like Is AI on smartphones just a gimmick?
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Link to news story: https://www.techradar.com/phones/samsung-galaxy-phones/samsungs-latest-care-up grade-makes-applecare-look-like-bad-value


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